Skip to main content
TrustRadius
Microsoft Exchange Online Archiving

Microsoft Exchange Online Archiving

Overview

What is Microsoft Exchange Online Archiving?

Exchange Online Archiving from Microsoft is a tool that helps the user solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving…

Read more
Recent Reviews

Easy to use archive

10 out of 10
April 21, 2022
Incentivized
Microsoft Exchange Online Archiving is a great solution to keep mailboxes to a manageable size without needing to delete the email. …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $3 per month per user
Return to navigation

Product Details

What is Microsoft Exchange Online Archiving?

Microsoft Exchange Online Archiving Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Exchange Online Archiving from Microsoft is a tool that helps the user solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

Microsoft Exchange Online Archiving starts at $3.

The most common users of Microsoft Exchange Online Archiving are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(20)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
April 25, 2022

Great for user mailbox archive backups and downloads. No additional price, unless you want great value-added features like Litigation Hold.

Verified User
C-Level Executive in Corporate
Information Technology & Services Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We are an IT consulting firm. Some of our clients in Hong Kong, in the legal, auditing, or financial industry, need to keep all email data (regardless of deleted or undeleted) for at least 7 years. Since we host all our clients' email services under Microsoft 365's Exchange services, this native solution does the job and closes the loop for us.
Pros and Cons
  • Great granular-level management and backup of all Microsoft 365 mailboxes
  • Content search and investigation of mailboxes without modifying a user's password (without the user knowing)
  • Setting the role to use e-Discovery is frustrating. Although you're the global admin, you must assign yourself the role of e-Discovery manager in order to use it. Not even e-Discovery admin.
  • Assigning yourself the role of e-Discovery manager successfully, but does not reflect immediately. So you still get permission issues when doing a content search. You have to wait until the permissions propagate before you can access content search. No warnings whatsoever from Microsoft's success message. I was scratching my head off.
  • e-Discovery downloads must use Edge or Internet Explorer. Chrome, Firefox, and other browsers won't work.
  • In-Place Hold or Litigation Hold requires Exchange Plan 2, which doubles the price of Exchange Plan 1. Exchange Plan 1 does not come with this function.
Likelihood to Recommend
Native solution. No third-party integration is required. Rock-solid. Actually many features require no extra cost (unless you want to use In-Place Hold / Litigation Hold) If you use Microsoft 365's Exchange Plan, or other similar Microsoft 365 products, I don't see any reason why you should not use this.
Most Important Features
  • e-Discovery
  • Content search
  • Download the user mailbox archives as a PST file before deleting a user
  • Litigation Hold
Return on Investment
  • Great investment. Basically the Microsoft Exchange Plan license (or equivalent) does all I need. It's only the configuration I have to perform.
Alternatives Considered
It's a native solution, robust, and does my job well. Why do I need a paid third party product?
Other Software Used
April 21, 2022

Easy to use archive

Verified User
C-Level Executive in Information Technology
Information Technology & Services Company, 11-50 employees
Score 10 out of 10
Vetted Review
ResellerIncentivized
Use Cases and Deployment Scope
Microsoft Exchange Online Archiving is a great solution to keep mailboxes to a manageable size without needing to delete the email. Exchange mailboxes have either a 50GB or 100GB limit depending on which plan is used. Exchange online archive allows mail to be moved out of the primary mailbox and into an archive location that is still easy to access.
Pros and Cons
  • Automatic archival of mail based on criteria.
  • Keep mailboxes to a manageable size.
  • Avoid having to manually delete older mail or export to PST.
  • The initial setup of tags and policies can take a bit of time to understand the first time you set it up.
  • Better visibility within Outlook to show which archive tags are applied to which folders.
Likelihood to Recommend
Works well as a set and forget solution to arriving older mail. Can be used to allow users to tag individual folders which they want to archive mail from, or applied by admin to the entire mailbox. Archived mail is searchable within Outlook in a separate folder, or via Outlook online. Archived mail is not cached so requires an internet connection to access.
Most Important Features
  • Automatically archive or delete certain types of email.
  • Keep mailboxes under size limits.
  • Avoid having to delete older emails.
Return on Investment
  • Is included with exchange online plans at no extra cost, so why not use it?
  • Has helped solve some specific user requirements eg auto-delete emails older than a certain age, and auto move emails from certain folders after a period of time.
Other Software Used
Microsoft 365 (formerly Office 365), Microsoft 365 Business Premium, Datto SaaS Protection
Return to navigation